Where Does My Call Go?

If you call the number on our website, your call will be answered by a qualified treatment specialist at American Addiction Centers.

The representative will be able to:

• Answer questions about substance abuse, addiction, and treatment
• Give you an overview of the rehabilitation process
• Discuss your different treatment options
• Help you find a treatment program that fits the needs of you or a loved one
• Provide you with helpful resources

If you find yourself or someone you know in a medical emergency, including a drug overdose, call 911. Our helpline does not provide emergency services.

Confidentiality

Your call will remain completely confidential. The only exception is if you or the people around you are deemed to be a threat to themselves or others.

Is My Call Free?

Yes, all calls to our helpline are toll-free. Standard call, data, or messaging rates from your service provider may apply.

Will I Get Answers Right Away?

Yes. The representative will provide answers to any questions about the programs, treatment, and process.

What if I Don’t Need Help?

That’s ok. Feel free to get any information that you need. The representative will not hound you.